At SIMS SARL, we are committed to protecting the privacy and confidentiality of our website visitors and customers. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit sims-med.com or interact with our services. By accessing our website or using our services, you consent to the terms of this Privacy Policy.

Information We Collect:

  1. Personal Information: When you visit sims-med.com, we may collect personal information such as your name, email address, phone number, and postal address when you voluntarily provide it to us through contact forms, registration forms, or when making purchases.
  2. Usage Information: We may collect non-personal information about your interactions with our website, such as your IP address, browser type, device information, and website usage patterns, through cookies and similar technologies.

How We Use Your Information:

  1. To Provide Services: We use the information you provide to fulfill your requests, process transactions, and deliver products or services you have ordered.
  2. To Communicate: We may use your contact information to communicate with you about your orders, respond to inquiries, send administrative information, and provide updates about our products and services.
  3. To Improve Our Website: We analyze usage data to improve the functionality, performance, and user experience of sims-med.com. This includes optimizing content, personalizing your experience, and diagnosing technical issues.

Information Sharing and Disclosure:

  1. Service Providers: We may share your personal information with trusted third-party service providers who assist us in operating our website, conducting business activities, or providing services to you, such as payment processors or shipping companies.
  2. Legal Compliance: We may disclose your information if required to do so by law or in response to valid legal requests, such as court orders or subpoenas.

Data Security:

We implement appropriate technical and organizational measures to protect the security and confidentiality of your personal information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Your Choices:

You have the right to access, update, or delete your personal information. You may also opt-out of receiving promotional communications from us by following the unsubscribe instructions included in our emails or by contacting us directly.

Updates to this Privacy Policy:

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We encourage you to review this page regularly for any updates. Your continued use of sims-med.com after the posting of changes constitutes your acceptance of the revised Privacy Policy.

Contact Us:

If you have any questions, concerns, or requests regarding this Privacy Policy or our handling of your personal information, please contact us at sims.instruments@gmail.com.

This Privacy Policy was last updated on 06/06/2024.