FAQs

You can order online via our website, sims-med.com, or visit our physical locations for offline purchases. For assistance, our team is available to guide you through the process.

At SIMS SARL, we offer a comprehensive range of services, including:

• Sales of Specialized Medical Instruments (online and offline)
• Installation of medical equipment
• Maintenance to ensure equipment longevity and reliability
• Counselling & Advice to help you select the best solutions for your needs
• Delivery services for prompt and secure product transportation

You can reach us via the contact form on our website, email, or phone. Our dedicated customer support team is here to assist you with any questions or concerns.

Yes, we ship worldwide! We work with reliable delivery partners to ensure that your products arrive safely and on time, regardless of your location.

Our customer service team is available to assist with any questions, concerns, or support you may need, whether it’s about product selection, placing orders, or resolving issues. You can contact us via our website, email, phone, or in-person at our offices.